Privacy Policy

On 27 April 2016, the European Parliament published a new regulation concerning the protection of natural persons with regard to the processing of their personal data and the free movement of such data, known as the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL). This Regulation entered into force on 25 May 2018 and repealed Directive 95/46/EC on the protection of personal data.

1. Data Controller and Data Protection Officer
Soares & Simões Lda., hereinafter referred to as Soares & Simões, is the entity responsible for the website soaressimoes.com and for all products/services made available herein to Data Subjects, as well as on other websites within this domain.
The use of these websites and the services made available to Data Subjects may involve personal data processing activities.
The contact details of Soares & Simões are:
Soares & Simões Lda.
Rua António Figueiredo nº1261
3750-402 Espinhel – Casal D´Alvaro
geral@soaressimoes.com
Tel.234 600 830

For the purpose of exercising any right relating to data protection or privacy, or any other matter related to these subjects, namely the reporting of incidents or the submission of complaints, Data Subjects may contact the Data Controller or the Data Protection Officer using the contact details provided above, describing the reason for the contact and indicating the preferred means of contact for the requested response (telephone contact, email address or other).

2. Collection and Processing of Personal Data
On the website soaressimoes.com and other websites within this domain, personal data is collected when Data Subjects use or activate certain services or functionalities. This personal data may be provided by Data Subjects so that they can make use of such services or functionalities, or may result from their use, namely from access, queries or other transactions carried out.
Within the scope of the services and functionalities referred to above, personal data belonging to various categories may be collected and processed, such as name, address, email, company name, telephone number or other personal identifiers. Before or during the activities involving the collection and processing of personal data, the Data Subject will always be informed of the purpose of the collection of the personal data, how it will be processed and who its recipients will be. The express consent of Data Subjects will always be requested for the collection and processing of their personal data.
The personal data collected by Soares & Simões through its websites is processed by computerised means, manually and, where applicable, in an automated manner, within the scope of managing the relationship with Data Subjects, always in accordance with the General Data Protection Regulation and other applicable national and European legislation.

3. Contact Form
The Soares & Simões websites contain contact forms that provide a means of direct communication with the company. If a Data Subject contacts Soares & Simões using a contact form, the personal data will be stored automatically and will only be used by Soares & Simões to contact the Data Subject in order to respond to their request. This personal data will only be processed and retained for as long as applicable in the context of the contact initiated by the Data Subject. This data will not be used for other purposes or transferred to third parties.

4. Rights of Data Subjects
In the context of the use of the websites and the services and functionalities made available therein by Soares & Simões, Data Subjects may, at any time, exercise their data protection and privacy rights, namely: access their personal data; rectify inaccurate or incomplete data; request the deletion of their personal data, where permitted by law; withdraw any consent given for the collection and processing of data; request the portability of their data and restrict or object to the processing of their personal data, under the terms and conditions of the General Data Protection Regulation and applicable additional legislation. All requests to exercise data protection and privacy rights by Data Subjects must be made by the Data Subject themselves and submitted in writing to Soares & Simões through the contact details provided in this policy.

5. Privacy Policy Update
As part of the process of complying with the General Data Protection Regulation and applicable legislation in the area of Data Protection and Privacy, Soares & Simões may, at any time, make adjustments or amendments to this Privacy Policy, with such changes being duly published.

6. Alternative Dispute Resolution for Consumer Disputes
We inform our valued customers that Soares & Simões is available to provide any clarification or to resolve any issue related to the goods supplied and/or services provided. Furthermore, we inform you that the Alternative Dispute Resolution body available to consumers is CNIACC – National Centre for Information and Arbitration of Consumer Disputes.
Faculty of Law of NOVA University Lisbon
Campus de Campolide
1099-032 Lisbon
Email: cniacc@fd.unl.pt
Tel.213 847 484
Website: http://www.arbitragemdeconsumo.org/
Facebook: http://www.facebook.com/cniacc